What’s
YOUR score?
How much do you spend to collect patient payments? How desirable of a patient experience are you delivering? How accurate and understandable are your billing statements? Take the free assessment to discover if you have what it takes to offer exemplary billing.
Boost Your Score
Complete the form below for a free personalized consultation on your own billing process, compliments of Patient Billing Score sponsor Inbox Health.
Your Patient Billing Score may surprise you
Understanding your score will help you:
Measure Efficiency
How much time does it take you and your team to complete tasks, submit statements, post payments, and communicate with patients?
Assess Patient Interaction Options
65% of consumers would consider switching providers for a better healthcare payments experience.*
Gauge accessibility
Do your patient bill statements explain the reason for the bill and how the total amount is calculated?
Get Your Score
Source: Instamed; Trends in Healthcare Payments Eighth Annual Report: 2017
Your score may reveal more than you think
33% of Americans believe providers don’t do enough to enhance the patient billing process. To improve, where should you start? Your Patient Billing Score results can lead the way.
Source: McKinsey & Company report, 2019
1 in 3
patients expect more1
See the big picture and track meaningful improvements
Your score is based on performance in four key areas of patient billing. The results will help you identify immediate and longer-term opportunities that can help improve patient experience and profitability.
Source: McKinsey & Company report, 2019
50%
of patients want more clarity from their bills2